An Introduction to Selecting the Right Indicators to Improve Court Performance
This note provides a framework to assist practitioners in developing useful measures to track and improve court performance. Performance measures and indicators are an important but often overlooked aspect of justice reform. Measurement can shed light on areas that are working well, as well as those that need improvement. While the indicator development process needs to be rooted in local reform priorities, this note lays out general principles to keep in mind throughout three broad phases of developing court indicators: (1) developing the right measures, (2) ensuring the right delivery of the information, and (3) enabling the right use of the measures.
Why Just Development? Because unjust development will not achieve our core goals.
The Bank Group's strategic goals of eliminating extreme poverty and boosting shared prosperity require effective justice institutions to ensure inclusive growth and fairness in distribution, regulation and allocation of resources. New research and practice across the Bank is leading to insights and innovations about how credible justice institutions emerge and how development actors can contribute to them.
Just Development provides a curated series of brief, yet informative and thought provoking, case studies, lessons and essays to share knowledge and stimulate debate on how development practitioners can promote effective justice institutions. Just Development is premised on two key principles:
(1) Justice promotion is not only a matter for the justice sector; mechanisms that govern rights, entitlements and processes of fairness are part and parcel of all development sectors. Our challenge is to break the silos that separate those concerned with 'justice' from those concerned with how markets are regulated, budgets are made to allocate public wealth and services are delivered - across development sectors.
(2) Just development means more than technical solutions. A science of delivery approach to justice requires deep contextual understanding and a flexible and adaptive process to implementation.
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