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Establishing Small Claims Courts and the Impact on Service Delivery in the Justice System
  Mar 10, 2016

 

ESTABLISHING SMALL CLAIMS COURTS AND THE IMPACT
ON SERVICE DELIVERY IN THE JUSTICE SYSTEM 
 
 

By Heike Gramckow and Omniah Ebeid

Using alternative dispute-resolution (ADR) mechanisms, such as mediation and conciliation justice, is one of the ways that courts have attempted to reduce their caseload while still resolving disputes fairly and providing access to court services. Another alternative that courts have opted to provide is the small claims court.

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